In case you haven’t noticed, there are a lot of emotions running rather high as of late thanks to us being in a pandemic. Since the coronavirus first broke out, we have been forced to engage in policies many of us are entirely unfamiliar with; the closure of public spaces and businesses, social and physical distancing, and donning a mask when we do venture out for essential trips.
Arguably because this entire situation is so foreign to us, I’ve noticed a definite increase in hostility from people in a general sense, though more specifically in public settings. Here in Ontario, we recently entered phase three, meaning more places of business have been able to open their doors to the public but only while abiding by strict protocols to slow the spread of COVID-19.
I work in a public environment and therefore interact with the public quite frequently throughout a shift. As much as I enjoy conversing with people and making small talk, I have observed an awful lot of anger, tension, annoyance and impatience from those of whom I have socialized with. These emotions are likely the product of having to deal with new and unfamiliar concepts, such as wearing a mask in public and staying six feet apart from others, but quite honestly, it doesn’t warrant being an asshole.
I think it would be difficult to find someone who is enjoying these new protocols, and we are ultimately all in the same boat here. The new normal may be inconvenient, but it isn’t the end of the damn world. Rather than taking your frustrations out on people working and trying to navigate through a series of new changes and obstacles in the workplace, try shifting your mindset and putting as much effort into being appreciative and understanding as you are into complaining.